MGM Resorts Vacations will no longer accept new reservations effective 11/15/2017.

Customer Service

For assistance with an existing vacation reservation, please contact our Customer Support Center:

0844 573 5902
Monday-Friday: 8:00am - 9:00pm Central
Saturday and Sunday: 10:00am - 6:00pm Central

During Travel Customer Service

If you are currently on vacation and require immediate assistance, please call our 24-hour During Travel Assistance line at 0844 573 5902, and select Option 1 after hours.

After Travel Concerns

MGM Resorts Vacations makes it convenient for you to share your customer service issues. Please submit your concerns via e-mail or postal mail to the following addresses:

Postal Mail:

Customer Relations Department
MGM Resorts Vacations
8969 N. Port Washington Road
Milwaukee, WI 53217
Note: Please be sure to provide your reservation number, traveler names and travel dates so we may expedite your request.

Go to: ABTA Travel Association Civil Aviation Protection

Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to:

We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. For further information visit the ABTA website Our ATOL licence number is 2853 and our ABTA Membership number is V000X

View Terms & Conditions.